Shipping Policy

By shopping with Hubby Made, you are supporting a high-quality Australian manufacturer based in Melbourne. Our stools are made in Melbourne, all our materials are purchased locally in Australia. We do this so we too can support other Australian businesses, including transportation. Our cartons are also made locally. All our staff are based in Australia. When you purchase from us, we do a happy dance in our factory, because every customer matters to us.

 

Shipping Costs

We are always looking for more cost effective freight options for our customers. Our priority is always to work with a quality-driven, reliability and friendly courier.

Shipping large boxes is unfortunately not cheap. We’d love to offer free shipping, but we can’t absorb the entire cost. Instead, we have absorbed as much as we can, and charge a flat shipping fee of $14.95 across Australia, excluding Northern Territory and New Zealand. Sorry, to our customers in Northern Territory and New Zealand your shipping costs us a lot more, so it is calculated at checkout. We can also ship worldwide, please contact us for these costs.

 

Delivery Timing

We do our best to dispatch your order within 24 hours. This means it you are in metropolitan Melbourne you should receive your product within 2 to 3 business days. Other metropolitan areas across Australia (Sydney, Brisbane, Canberra and Adelaide) will take between 4 to 5 business days. If you live in regional or rural areas, WA, or NT, please allow up to 7 to 10 days, as we find it takes a little longer to get to you.

You will receive a confirmation email and tracking details when your order has been dispatched.

If your order is urgent, please call us on 03 9776 0001 and we will do our best to accommodate.

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Pick up Option

We love meeting our customers face-to-face so if you are based in Melbourne, you can also come and pick it up at our Showroom. We are located at 4/93 Wells Road, Chelsea Heights in Victoria and open from Monday to Thursday from 9am to 4pm.

If you require an item urgently please ring our Showroom on 03 9776 0001 prior to making your way over to ensure we have the product available for pick up.